2019-01-25

The Team of Competence Center supporting the Customs Department of the Ministry of Finance with regard to maintenance, administration and development of "VAT refund for Travelers" system informs, that due to maintenance works of "VAT refund for Travelers" system there might be delays in receiving by retailers reports on confirmed TAX FREE documents from 03.02.2019 from 8:00 pm to 04.02.2019 till 03:00 am as well as customs clearance at the border may take longer.

We apologize for any inconveniences.


Welcome to the System TAX FREE for Tourists.

TAX FREE documents accompanying goods exported from the customs territory of the European Union, are processed in the System TAX FREE for Tourists. Confirmation of export of goods by customs authorities on the TAX FREE document at the border crossing point, gives the TRAVELER the right to get a VAT refund.

This Internet service is a part of the system TAX FREE for Tourists. More ...

Traveler’s declaration
Add TAX FREE document to be attended faster at the border


Service designed for Polish economic operators.


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